Repair & Reship Portal

🧑 Customers

Track your repair.
Enter your Ticket # and the last 6 digits of your phone — we open your ticket page.

Open my ticket

Lost your link? This makes a fresh one — the old link stops working.

New repair? Start a repair request →

🔧 Staff Access

Staff: enter your staff code. Elegoo team: your full name in pinyin works too — you will see the Elegoo tickets.